Last updated: 20 July 2026
Overview
Welcome to Vynsera. These Terms of Service ("Terms") govern your access to and use of getvynsera.com and the products and services we offer (the "Services"). Vynsera ("we", "us", "our") operates this store, which is powered by Shopify. By visiting or purchasing from our store, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the Services.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to purchase. You're responsible for the accuracy of the information you provide and for keeping your account credentials secure.
2. Our products & health information
Vynsera sells wellness and personal-care products, including dietary supplements. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease. The information we provide is general in nature and is not a substitute for professional medical advice — always consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication or managing a medical condition. See our Disclaimer.
3. Orders & acceptance
When you place an order you make an offer to purchase. We may accept or decline any order at our discretion, including suspected fraudulent orders. Your order is accepted when we confirm it and process payment. We may limit quantities or discontinue products at any time.
4. Pricing & payment
Unless stated otherwise, prices are in US dollars (USD) and may change without notice. Prices may exclude taxes, shipping and customs charges, which are shown at checkout or charged by the destination country. You warrant that any payment information you provide is accurate and authorised.
5. Subscriptions & auto-renewal
Subscriptions are optional and opt-in. Every order defaults to a one-time purchase; a subscription only begins if you actively choose Subscribe & Save at checkout. If you subscribe, your saved payment method is automatically charged at each renewal — monthly, every 2 months or every 3 months, depending on the plan you choose — until you cancel. The discounted price and delivery frequency are shown before you confirm.
We email you a reminder 3 days before every renewal, so you are never charged without warning. You can pause, skip, change frequency or cancel at any time from the subscription manager in your account, or by emailing info@getvynsera.com. There are no lock-in periods, no minimum terms and no cancellation fees; cancelling stops all future charges. To avoid being charged for your next order, cancel before your next billing date.
If you believe you were charged for a renewal you didn't want, please contact us at info@getvynsera.com before disputing the charge with your bank — we can cancel future renewals and arrange any refund you're entitled to faster than a chargeback. We retain records of your subscription consent and of the pre-renewal reminder emails we send. Full details are set out in our Subscription & Cancellation Policy, which forms part of these Terms.
6. Shipping & delivery
Delivery times are estimates only and are not guaranteed. We're not responsible for delays caused by carriers, customs, weather or other events outside our control. Risk of loss passes to you once we hand the goods to the carrier. See our Shipping Policy.
7. Returns & refunds
Because our products are sealed wellness items, we don't require items to be posted back; quality issues are resolved from a photo or short video within 30 days of delivery. Full details are in our Return & Refund Policy.
8. Intellectual property
All content and trademarks on the Services — including text, images, branding, logos and graphics — are owned by Vynsera or its licensors and protected by US and international law. You may use the Services for personal, non-commercial purposes only and may not copy, reproduce or exploit any part without our written consent.
9. Acceptable use
You agree not to use the Services unlawfully, to infringe others' rights, to transmit malicious code, to scrape or harvest data, or to interfere with the operation or security of the Services.
10. Third-party links & tools
The Services may link to or include third-party websites and tools provided "as is" without warranty. We're not responsible for third-party content or services.
11. Disclaimer of warranties
To the extent permitted by law, the Services and products are provided "as is" and "as available" without warranties of any kind, express or implied. We don't warrant that the Services will be uninterrupted or error-free.
12. Limitation of liability
To the fullest extent permitted by law, Vynsera is not liable for any indirect, incidental, special or consequential loss arising from your use of the Services or products. Nothing in these Terms limits any rights you may have under applicable consumer protection laws that cannot lawfully be excluded.
13. Indemnity
You agree to indemnify Vynsera against claims, losses and costs arising from your breach of these Terms or misuse of the Services.
14. Termination
We may suspend or terminate your access to the Services at any time, including for breach of these Terms. Terms that by their nature should survive termination will continue to apply.
15. Governing law
These Terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-laws rules, and you submit to the jurisdiction of the state and federal courts located in New York.
16. Changes
We may update these Terms at any time by posting the revised version on this page. Continued use of the Services means you accept the changes.
17. Contact
Questions about these Terms? Email info@getvynsera.com or write to Vynsera, 630 1st Ave, 24C, New York, NY 10016, United States.