Shipping policy
Shipping Policy
At VYNSERA, we aim to deliver your order as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking details.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Canada, UK, Australia: 7–14 business days
- Rest of World: 10–20 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
We offer free standard shipping on all orders within the United States.
Shipping costs for international orders are calculated at checkout.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking updates to appear.
Delays & External Factors
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other external factors outside of our control.
Incorrect Address
It is the customer's responsibility to ensure that the shipping address is correct at checkout.
If an incorrect address is provided, we are not responsible for lost or undelivered packages.
Lost or Stolen Packages
Once an order has been shipped and marked as delivered, VYNSERA is not responsible for lost or stolen packages. We recommend contacting your local carrier for assistance.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order, please contact us at:
Email: support@getvynsera.com