Cancellation policy
Subscription & Cancellation Policy
Some products offered on our website may be available as a subscription. By selecting a subscription purchase, you agree to the terms outlined below.
Subscription Billing
When you purchase a subscription, you agree to recurring charges at the selected delivery interval (e.g., monthly).
Your payment method will be automatically charged at the time of each renewal unless you cancel prior to the next billing date.
Managing Your Subscription
You can manage, modify, or cancel your subscription at any time by:
- Logging into your account
- Or contacting us at support@getvynsera.com
Cancellation Policy
To avoid being charged for your next subscription order, you must cancel your subscription before your next billing date.
Once a subscription order has been processed, it cannot be cancelled, modified, or refunded.
Refunds on Subscription Orders
Subscription orders are subject to our Returns Policy. Due to the nature of our products, we do not offer refunds on subscription orders that have already been processed and shipped, unless the item is defective, damaged, or incorrect.
Failed Payments
If a payment fails, we may attempt to process the payment again. If payment is not successfully completed, your subscription may be paused or cancelled.
Changes to Subscription Pricing
We reserve the right to adjust subscription pricing at any time. Any changes will be communicated in advance where required by law.
Contact Us
If you have any questions about your subscription, please contact us at:
Email: support@getvynsera.com